Supporting South Molton during Coronavirus (COVID-19)

Who are we?

We are a new community organisation for South Molton - so new we've only just released our logo!  We are linked to the regional One Northern Devon, bringing residents and service providers together who know the local area best, to work on things that matter most to their community.

We will offer social prescribing, in combination with asset-based community development to help and enable individuals and communities to improve and promote their own health and well-being. We are currently supporting the Coronavirus (COVID-19) Response for South Molton.

We just started developing our branding and website when Coronavirus (COVID-19) overtook our work and so we have rushed things forward a little to ensure we can galvanise community support our most vulnerable, who have no other support locally.

So, if this webpage looks a little rushed . . . well, that's because it is!  We wanted to get support out into the community as quickly as possible as part of South Molton's COVID-19 Response.  We know it looks a little rough and ready, and rest assured that we will be putting more resources to developing the website when we can.  In the meantime, hopefully you can find what you need to offer or receive help during the Coronavirus pandemic.

Coronavirus Helpline

Note: if you are able, 
please use our form below

Telephone 01769 572501
Mon - Fri 10am - 4pm

Out of hours: 07900 852841

Cassandra Chan

Community Developer
One South Molton

Katie Blackmore

Community Connector
South Molton Medical Centre

Working together with:




Coronavirus (COVID-19)

Many of us are worried about the current coronavirus pandemic that is dominating our daily lives right now.  This is a rapidly changing situation and the Government guidance is changing on a daily basis (see our Resources section for links).  With all the uncertainty, one thing is for sure, we will need to work together and help each other wherever and whenever we can.

We are working with South Molton Town Council to find a safe, co-ordinated approach as to how we support those who need it in the town.  We are here to help the community and ensure that nobody is left isolated or without support - especially the elderly and vulnerable.

HM Government graphic black background with green & white text stating Coronavirus - Stay Home, Protect the NHS, Save Lives

What happens when you volunteer?

Why volunteer? - you can make a real difference volunteering and it can also help you meet new people or get back into work, give your CV a boost or improve your health. A good volunteering opportunity allows you to get a lot out of the experience and should be rewarding for everyone involved.

Who do we need? - we would like to hear from you if you would be willing to volunteer to help those who need it in town.  Ideally you will:

  • be happy to share your contact details with other helpers and those self-isolating in the area
  • be reasonably available for contact
  • have a current DBS check (not essential)
  • have access to transport (not essential)
  • ideally have access to email and the ability to access Google Drive documents

How does it work? - registering is easy, simply enter your details in our Google form on the right and a member of the team will be in touch.  We have three categories of volunteer:

  • Wellbeing professional - those with training in health or wellbeing sectors
  • Community responder - those happy to carry out general tasks such as delivering of shopping, prescriptions etc
  • Telephone Volunteer - for those isolating or high risk who are still able to volunteer by to connecting with others with neighbourly telephone check-ins or help with organising tasks behind the scenes

Note: all volunteers will be following government guidance for social distancing and safe drop off to help keep you safe.

How can I get help?

Our primary aim is to ensure that everyone who needs it is supported - especially the most vulnerable.  Our top priority is to ensure that no one is left behind.  Let us know how we can help with practical things such as delivering shopping or prescriptions, or support you with telephone calls when in self-isolation.  Fill in the form to the right to register for help - or you can fill it in on behalf of someone else (with their permission) if they do not have access to this website.

To allow us to allocate resources effectively for those most vulnerable, please only ask for help if you genuinely need it and have no other support network locally, ie no friend, family or neighbours who are able to assist you.

If you have a medical need, please visit the South Molton Medical Centre website for their latest advice.  Important: if you have symptoms of Coronavirus do not visit the medical centre, a pharmacy or hospital.  Follow advice and stay at home - only use the medical services below if you feel you cannot cope with your symptoms at home, you condition deteriorates or you are not better after 7 days.

If you need medical advice, please telephone the NHS Helpline 111 or visit their website.  Please only dial 999 in a medical emergency.

If you are concerned for your mental wellbeing, please visit NHS Every Mind Matters which is packed full of tips, advice and resources for managing your mental health, especially during Coronavirus and while staying at home.

Note: all volunteers will be following government guidance for social distancing and safe drop off to help keep you safe.


Latest news on COVID-19 - to find the latest updates and facts about coronavirus (COVID-19), visit the government website.  

Boots South Molton - tel: 01769 572576 taking calls between 9.00-17.00.  Due to increased workload, opening hours are Monday to Saturday 9.30-16.30 and closed for lunch & deep clean 12.00-13.00.

Day Lewis South Molton (was Curries) - tel: 01769 572528.  Due to increased workload, opening hours are Monday to Friday 9.00-18.00 and closed for lunch 13.00-14.00.  Saturday 9.00-13.00.

North Devon Council - a Coronavirus section on their website for wider community news and information to keep everyone updated.

Government Resources


Please only share information about coronavirus from official sources. We are aware of a number of scams and phishing attempts on social media, or by email, WhatsApp and telephone etc as a few people try to take advantage during this time.  

Find us on social media . . .